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Privacy Policy

 

We receive, collect and store any information you enter on our website or otherwise provide to us. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, email address, password, computer and connection type, and purchase history. We may use software programs to measure and collect session data, including page response times, length of visits to particular pages, information about page interactions, and methods used to navigate to another page. We also collect personally identifiable information (including name, email, password, messages), payment information (including credit card information), comments, feedback, product reviews, recommendations, and information related to your personal profile.

 

How do we collect information?

When you make a transaction on our website, as part of the process, we collect the personal information you provide to us, such as your name, address and email address. Your personal data will only be used for the specific purposes mentioned above.

 

Why do we collect such personal information?

  1. to provide and operate services;

  2. to provide our users with ongoing customer support and technical support;

  3. to be able to contact our visitors and users with general or personalized service-related communications and advertisements;

  4. to create aggregated statistical data and other aggregated and/or inferred non-personal information that we or our business partners may use to provide and improve our respective services; 

  5. to comply with all applicable laws and regulations.

 

How do we store, use, share and disclose the personal information of your website visitors?

Our business is hosted on the Wix.com platform. Wix.com provides us with the online platform through which we can sell our products and services to you. Your data may be stored through Wix.com's data stores, databases, and general applications. They store your data on servers that are protected by a firewall. 

All direct payment gateways offered by Wix.com and used by our company comply with PCI DSS standards established by the PCI Security Standards Council, a joint effort of brands such as Visa, MasterCard, American Express and Discover. The PCI DSS standards ensure that our online store and its service providers handle credit card information securely.

How do we communicate with our website visitors?

We may contact you to inform you about your account, to troubleshoot your account, to resolve a dispute, to collect fees or amounts owed, to seek your opinion through surveys or questionnaires, to send updates about our business, or if otherwise necessary to contact you to enforce our user agreement, applicable national law and any agreement we have with you. For these purposes, we may contact you by email, telephone, text messages and post.

 

How do we use cookies and other tracking tools?

Informing our visitors about cookies

 

Cookies and our Wix website

Cookies are small pieces of data that are stored on a website visitor's browser. Cookies are generally used to keep track of which settings users have selected and which actions they have taken on a website.

In accordance with data protection regulations, you must inform your visitors that you use cookies on your website. This can be done by including a section about your website's cookies in your privacy policy. Be sure to provide details about the types of cookies your website uses. More information about drawing up a privacy policy.

You can also use the Wix Privacy Center to add a cookie banner to your website. This gives your website visitors the option to accept or decline non-essential cookies on your website. 

Wix uses cookies for important reasons, such as:

< >to provide a great experience for your visitors and customers; to identify your registered members (users who have registered on your website); to monitor and analyze the performance, operation and effectiveness of the Wix platform; to ensure that our secure platform can be used safely.

Types of cookies

In general, the cookies that are initially placed on your Wix website can be categorized as essential cookies. However, given that our platform allows you to add multiple components, codes, third-party applications, etc., your website may contain other types of cookies that may require specific settings.

You can see which cookies we place on Wix websites in the table below:

Cookies essentials.png

On the following links you will find more information about how to access the cookie settings in the different browsers:

·     cookie settings in Firefox

·     cookie settings in Internet Explorer

·     cookie settings in Google Chrome

·     cookie settings in Safari (OS X)

·     cookie settings in Safari (iOS)

·     cookie settings in Android

Use the following link to opt out of the Google Analytics tracking tool on all websites: http://tools.google.com/dlpage/gaoptout.

 

 

How can our website visitors withdraw their consent?

If you wish that we no longer process your data, please contact us at info@delisol.be

 

Privacy Policy Updates

We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and explanations will take effect as soon as they are posted on the website. If we make material changes to this policy, we will notify you here so that you are aware of what information we collect and how and under what circumstances we may use and/or disclose it.  

 

 

Questions and your contact details

If you wish to access or correct, amend or delete the personal information you have provided to us, please contact us at info@delisol.be

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